We believe that choosing what to wear is part of unwinding, too. No pressure, no unnecessary complications — just clarity. We prepare every piece for its journey with care, and the whole path from our workshop to your wardrobe is designed to feel simple and unhurried.
Shipping
Processing & Production Time
We take our time — that’s the whole point of slow fashion. Most of what we make is produced in small batches or to order, so nothing goes to waste. If a piece is already made and waiting, it will leave us within 1–3 business days. If it still needs to be sewn just for you, allow a little longer — usually 5–10 business days. Once your order is on its way, you’ll get an email with your tracking number. One thing worth keeping in mind: preparation time and shipping time are two separate things. The delivery estimates below only start counting once your order has left the workshop.
Estimated Delivery Times
Destination
Estimated Delivery After Dispatch
Indonesia
2–5 business days
Asia Pacific
5–10 business days
Europe
7–14 business days
North America
7–14 business days
Rest of World
10–20 business days
These timeframes are estimates, not guarantees — customs, holidays, weather, and other things outside our control can occasionally get in the way. More often than not, though, orders arrive sooner than expected.
Shipping Methods
Depending on where your order is headed, we ship with Pos Indonesia, EMS, DHL Express, or another trusted international carrier. The exact method comes down to the destination, the size of the parcel, and what’s available at the time.
Tracking
Once your order is on its way, you’ll receive an email with a tracking number — provided tracking is available for the shipping method used. Give it a little time: the status usually updates shortly after the parcel is picked up by the carrier.
Customs, Duties & Taxes
International parcels can sometimes be subject to customs duties, taxes, or fees — these are set by the destination country, not by us. Unless stated otherwise at checkout, they aren’t included in the price of the item or the shipping and are the recipient’s responsibility. Customs rules vary from country to country, so it’s worth checking what applies where you are before you order. Pure Vibe isn’t responsible for delays caused by customs clearance.
Questions About Your Order
Have a question about your order? We’re always happy to help.
Pure Vibe
Operated by PT Pure Vibe Indonesia
Bali, Indonesia
Email: info@purevibe.eco