We ship worldwide using Express Post Indonesia with tracking number for fast and secure delivery within 5-10 working days from Bali.
Our production is partly ‘pre-order’ – we make most items for you personally according to your order. This is to avoid overproduction, waste and unnecessary damage to the environment. Please note that the ‘pre-order’ cycle takes longer than mass produced goods delivered from large warehouses. Good things are worth waiting for!
SHIPPING BY TRANSPORT COMPANIES IN RUSSIA
Delivery is made from Indonesia to Moscow, and then by transport companies CDEK, Boxberry, Russian Post with 100% prepayment of the order. Delivery time can be 5-10 days.
- The delivery fee is 10% of the order value. You can choose a convenient collection point when placing your order.
- The cost of delivery in Moscow +10% of the order value
- The cost of delivery to other cities +10% of the order value.
- The delivery time depends on the delivery point and is calculated automatically when the order is placed.
- Method of payment: card on the site, payment by instalments
- Fittings and partial returns are NOT available.
- Please note: Incorrect phone number, inaccurate or incomplete address may cause additional delay. Please check your details carefully when placing your order.
- The delivery time for orders is given in working days (excluding weekends and public holidays). Delivery to the carrier’s courier will take place on the next working day following receipt of payment.
- The period of storage of the goods in the warehouse of the transport company does not exceed 7 days.
- If the goods do not suit you, you can return them within 14 days.
Return conditions: If the order has been incorrectly assembled (model, colour or size is not what was ordered) or you have found a defect, you can return the goods. In this case, you will be refunded the cost of the goods and the return postage.
INTERNATIONAL SHIPPING
Delivery is made by Indonesia Express Post transport company with 100% prepayment.
- Time and cost of delivery will be calculated individually by the store manager depending on the delivery location.
- The cost of delivery depends on the weight and size of the package.
- The cost of delivery to other countries is always paid and does not depend on the order amount.
- Method of payment: 100% advance payment by any available method
- If the product does not suit you, you can return it within 14 days.
Return conditions: If the order has been incorrectly assembled (model, colour or size is not what was ordered) or you have found a defect, you can return the goods. In this case, you will be refunded all the costs: for the goods, for the delivery and for the return.